If bills are exporting to an unexpected Accounts Payable (A/P) account in NetSuite, you can verify which A/P account Stampli is configured to use for bill exports.
Verify the A/P Account Mapping
In Stampli, navigate to System Settings.
Select Invoices.
Open GL Accounts.
Locate the Accounts Payable account setting.
Confirm that the selected account is the correct posting A/P account in NetSuite.
Note: The selected account must be a posting account. Using a summary or non-posting account can cause export issues or unexpected posting behavior.
For example, in some NetSuite environments:
20001 – Accounts Payable may be the posting account
20000 – Accounts Payable (Summary) may be a non-posting account
The exact account names and numbers vary by NetSuite configuration.
After Updating the A/P Account
If you change the A/P account mapping:
Save your changes.
Open any invoice that exported incorrectly or failed to export.
Trigger the export again to send the invoice using the updated configuration.
Why Bills May Suddenly Start Posting to a Different Account
If bills were previously posting to the correct account and then unexpectedly changed, common causes include:
The A/P account selection in Stampli was updated.
The mapped NetSuite account was replaced, renumbered, or made inactive.
A different A/P account was selected during a configuration change.
Reviewing the A/P account mapping in System Settings > Invoices > GL Accounts is the best first step when investigating unexpected A/P account postings.